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frequently asked questions
Dolop is the name of a thoughtful, somewhat eccentric, rather modern, teddy bear. Dolop is an enduring optimist, a window-seat enthusiast and fashion aficionado.
Dolop is also who our brand is named after.
Yes, Dolop is certified Safe From Birth. Every Dolop product is rigorously tested to CE and UKCA safety standards. Please remove all packaging before giving a Dolop product to a baby or child.
Dolop, the teddy bear, is made entirely in Europe: hand-crafted in Romania, quality controlled in Germany and hand-finished and packaged in England.
Dolop's clothing is made in India, quality controlled in Germany and packaged in England.
Dolop can be machine-washed at 30°C with your normal laundry detergent on a gentle cycle. Air dry only (no tumble dryers) please.
shipping and returns
At the moment, we ship only within the UK. Shipping costs will apply, and will be added at Checkout. Dolop likes to travel, so we are working on International delivery, please stay tuned via our newsletter
It depends on where you are. UK orders usually arrive within 2–5 working days. International delivery times vary, please see Shipping at checkout for details. All delivery details will be provided in your confirmation email.
Yes, you can return goods within 15 days of delivery so long as it is unused and in its original packaging. See our 'shipping and returns' page in our footer for our full policy.